FAQ

 Frequently Asked Questions

❓ What is The Mama Ritual?

The Mama Ritual is a wellness brand focused on intentional self-care for mothers, especially postpartum. We offer handcrafted products made with clean, nourishing ingredients to help you feel grounded, restored, and radiant.

❓ Are your products safe for postpartum use?

Yes. Our formulas are made with gentle, clean ingredients and crafted to support sensitive, healing skin. However, since every body is different, we always recommend reviewing ingredients and checking with your provider if you’re unsure.

 

❓ Do you offer international shipping?

At this time, we only ship within the United States.

❓ How long will it take to receive my order?

All products are made to order, which means we take time to create each item fresh for you.

Please allow 3–5 business days for processing, and then standard shipping time (usually 3–7 business days) depending on your location.

Once your order ships, you’ll receive tracking info via email.

❓ Are your products handmade?

Yes! Every item is handmade in small batches with care and intention. Because of this, slight variations in color or texture may occur. that’s the beauty of real, handcrafted products.

❓ What is the shelf life?

Our products are best used within 6–9 months. Store them in a cool, dry place and keep water out of jars or bottles to extend their life.

❓ What is your return policy?

Due to the nature of our products, all sales are final.

If your order arrives damaged or something’s not right, email us at [your brand email] within 3 days of delivery, we’ll take care of you.

 

❓ Can I use your products during pregnancy?

Many ingredients we use are pregnancy-safe, but always check with your doctor before using new products while pregnant.

❓ How can I contact you?

You can reach us at support@themamaritual.com we’re happy to help and will respond within 1–2 business days.